New Directions Counseling -
Client Bill of Rights


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Client Bill of Rights

You have the right to:

  • Receive respectful treatment that will be helpful to you
  • Receive a particular type of treatment or end treatment without obligation or harassment
  • A safe environment, free from sexual, physical, and emotional abuse
  • Report unethical and/or illegal behaviors by a therapist
  • Ask questions about your therapy
  • Request and receive full information about the therapist's professional capabilities, including licensing, education, training, experience, professional association memberships, specialization and limitations
  • Have written information about fees, methods of payment, insurance reimbursement, number of sessions, substitutions (in case of vacation and emergencies) and cancellation policies beforebeginning therapy
  • Refuse electronic recording, you may request if you wish
  • Refuse to answer any questions or disclose any information you choose not to reveal
  • Know the limits of confidentiality and the circumstances in which a therapist is legally required to disclose information to others
  • Know if there are supervisors, consultants, students or others with whom your therapist will discuss your case
  • Request, and in most cases receive, a summary of your file, including the diagnosis, your progress and type of treatment
  • Request the transfer of a copy of your file to any therapist or any agency you choose
  • Receive a second opinion at any time about your therapy or therapist's methods
  • Request that the therapist inform you of your process